Comments
Actually the complain is Basically against Xiaomi india, as i already had been facing problem with their service center as my phone camera is not working . After 10 days i got my phone back with the issue resolved that time but again after just 1 day, i was facing the same issue .They have told me that the problem might be with the motherboard and they again have submitted the mobile . so After 1 month of purchase, more than 15 days it is with the service center .
my only complain with Snapdeal is that As there is so much issue with this phone, therefore it was already defective and the instead of sending it back the seller " TvS Electronics " sold it off, i gave my order to Snapdeal and not to that seller so the authencity and the Genuinity of the product is the responsiblity of Snapdeal, i beleive .
And your Return/replacement policy is also very short, so now i could not even return it back . I request you to if you can replace this item, kindly replace it or ask the Xiaomi to replace it as i am facing a lot of issue with the hardware of this phone .
Santosh Jha
[protected]
my only complain with Snapdeal is that As there is so much issue with this phone, therefore it was already defective and the instead of sending it back the seller " TvS Electronics " sold it off, i gave my order to Snapdeal and not to that seller so the authencity and the Genuinity of the product is the responsiblity of Snapdeal, i beleive .
And your Return/replacement policy is also very short, so now i could not even return it back . I request you to if you can replace this item, kindly replace it or ask the Xiaomi to replace it as i am facing a lot of issue with the hardware of this phone .
Santosh Jha
[protected]
Dear sjha12
We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.
Regards,
Snapdeal Online Team
We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.
Regards,
Snapdeal Online Team
Wifi Direct not working in Redmi note 4G
Dear Sir/Mam I have Redmi Note 4G and one of the function Wifi Direct is not working, I updated the latest MIUI software version and Adroid 4.4.4 but still it's not working. So please resolve my problem.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 92 1269 2126
Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team