[Resolved]  Xiaomi India — Defective product supplied of mi max 32g gold

Address:

Kolkata, West Bengal, 700052

I sri goutam roy want to put on record that the service & product of mi max gold 32g is the worst in india. I had purchased mi max 32g gold and received a defective product on 29.10.16. As adviced by customer care i had visited your xiaomi mi service centre contact details as given below on 02.11.2016. After waiting from 12.00noon to 16.00 hours my device had been examined and in absence of me they had opened it in a closed chamber and bring it out and told me that i had damaged it and the battery has been damaged. I tried to explain that it was not possible for me to open the device and i had brought to you in intact. But they refute and force me to accept that the battery has been damaged by myself. This type of lackadaisical attitude cannot be expected from mi store.

As i was very much need for use of my 4g sim and under extremely compulsive situation i had accepted the false allegation of damaging the battery by myself and change the same with a cost of rs 985/-

This is nothing but a cheating company. Beware of mi product, rather than purchase sony, motog or samsung for best service.