Address: | Kolkata, West Bengal, 700060 |
Hi,
Last sunday, 25th march, i bought a mi tv 4a 43inch from mi home south city mall, kolkata. First of all it was delivered lately. It was supposed to get delivered within 48 hrs, but we received after 96 hours; and next what i never expected from mi care is their service and care about their customers. Honestly i am a mi fan and i prefer this company than others but their service disappointed me. Yesterday i. E on thursday i contacted mi care about the installation and they said that we'll receive a call from them within 24hours, but we didn't receive any call from them and they never tried to contact us or reach us. Moreover, today also i contacted mi care twice and after a long wait they said that they will arrange a call within 8pm today. Once again they didn't keep their words and didn't call me either. Really i never expected such a behavior from mi. See, its not possible for us to stay everyday at home for this installation. Hoping for you to send someone for installation we stay at home and cancel the daily schedule. One week is going to over still it's not solved. Lastly i want to say pls look into this matter and try to get it solved as early as possible. Truly a mi fan but this type of service from you is unexpected.
Regards,
Sourav dey
Mob no.[protected]
Order id: od00002057 Was this information helpful? |
Post your Comment