Xiaomi India — delay in mi tv installation

Address:Munger, Bihar, 811214

Hello team,

I have purchased mi team from amazon, and raised request for installation. But the tv is not yet installed. I have called to mi customer service many times but they have not provided any resolution.
I always get reply that today we will install it.
But it has been 3 days its not yet installed.
Also mi team is not providing me any update.
Talked with rahul and rama mi customer support service, and they have just given me wrong hopes and promises.
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Dear sir,

I purchased mi tv model:L43M5-AI/ 2018.
Recently it's screen got damage by children. So how much the cost will new screen ?
So please give me reply as early as possible.
My mail id: [protected]@gmail.com
Contact no:
[protected].
With regards,
Vasu babu.

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