Xiaomi India — Delay in mobile service and not proper response

Address:

Erode, Tamil Nadu

Hi, I have bought my mobile (redmi note 4G) on 31-Dec-14.it got the problem of Battery draining and heating issue from last week of May, I called the customer care, they have suggested few steps, but it didn't work, so they asked me to goto a service centre, I have visited the Service centre on 22 - Jun - 15, they accepted my mobile for service under warranty, from that time I have visited the service centre 5 times, out of that they have given my mobile 3 times saying that. it is repaired and working fine, but immediately I verified it, but it was with the same issue, I have retuned to them saying the issue is not resolved . during this time I have called the customer support of MI as well (4 to five times to give the complaint), they have told that the complaint is taken and escalated as well but till now there is no solution provided. I would like to file a complaint for this Service Centre Name : Adisesh Multitek, Erode, Tamilnadu Job No: 3525 Mobile No: [protected] (Most of the time it will switched off) My Name is : Srinivasan P Mobile No : [protected]