| Address: | New Delhi, Delhi, 110087 | | Website: | www.mi.com/in |
The case was raised on december 26, 2017.
Last time i had a conversation with your supervisor attar, he promised that we would get the status update on the case in 2 weeks. Please confirm how much time will it take.
Then they checked with the delhivery courier company to investigate where i had answered all their questions and it sounded positive.
Now mi india has called up and stated that they have closed the case and stated me to be a fraud.
Stating that the package was properly stocked and checked in the cctv camera. So nothing can be done.
It was a pre-paid order and as per mi.com everyone is a fraud who make the payment first hand. I made a credit card payment with 3 months emi.
Total 2 issues -
1. Received detergent soap instead of the phone mi a1.
2. Package was sealed with the scotch tape when received and was told that it is fine this is how it is packed without the invoice that is attached separately.
3. Did not receive mi a1 hard case.
The delivery boy delivered and ran away in a hurry.
Please find the pictures of the related attached.
Any help would be appreciated.
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