Xiaomi India — display, mike n speaker problem

Address:

Bangalore, Karnataka, 56010

Hi,
With lot of pride i hv purchased ur product redmi4 phone 6 months back n it is under warenty
Now i am facing red burning mark on the screen right side of the phone
I hv visited btm layout bangalore service centre, the told stock is not available ; then i visited karnataka service centre, they took 1n half hour to diagnose problem n told water entered the phone hence the problem. I explained that no such instance n i always travelling in car no chance of water entry!
They demanded 3k for repair, i refused n writing to u
I observe many such complaints in the centre n people were cursing them. One person came from davanagere 400 kms distance n he fought but no concern about customers!! I spent 4hrs for this work no result
Are u not concern about real customer complaints n resolving the same with commitment.? I was planing to purchase 2 more redmi phones. After this instance i decided not to go with u
I[censored] really concerned about customers, pl. Call me
Regards
Prasganth
My job card ref at koramangala sevice centre is wxin[protected]