Xiaomi India — Faulty mi bt speakers never got replacement

Address:110031
Website:www.mi.com/in

Never buy any mi product from their own mi online store. If the product is faulty they never return it back. If they call it so, i tried contacting and complaining them about the faulty mi product which was delivered to me. I tried informing it for a return they said they wont take it back their policy does not allow for a return. Then i said please replace it with a new on as this is faulty. I got a reply that it is only possible at their service centre. I need to return it from service centre and they will give a new one.

Service centre people say their is no available product now hence i may have to wait 1-2 months for its replacement.

Then i call their service centre and they say that we are inityiating a request for its return and it will be picked within 2-3 days
After 5 days from the call centre affirmative i called again and they again said it will take 1-2 days more
I waited another 2 days and again i got the same assurance that ur case is urgent and now it will be picked up in next 2 days.

Till date also the same faulty product is lying with me
Please help. Mi has proven its chinese tag. I am sorry to say thios but its all true.
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Nov 06, 2016
Updated by Matta Simar
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