Xiaomi India — Faulty Power Bank not repaired or replaced in warranty time

Address:	110078
Website:	www.mi.com/in

I had purchased Mi powerbank in Oct'14 and used only once. After that it started malfunctiong. I lodge complaint in Nov'14 but didn't know at that time to get complaint no for further correspondance. I could only got my complaint lodged on 05Jan'15 (Complaint No.-1801). It have been 12 months now and I have called customer care around 50 times till now and mailed them several times also. Every time i get a standard answer " You will get your replacement this week". I am frustrated with so lethargic process. Hence i am compelled to lodge complaint in a hope of resolvance of my issue quickly.