Xiaomi India — Faulty product

Address:	Mumbai City, Maharashtra, 400037
Website:	www.mi.com/in

Have purchase xiaomi redmi note 3 from xiaomi official website via order no [protected] inv #[protected] inv dtd 09-04-16 the set was delivered on 11th apr 2016 as it is for gifting purpose the same was opened on 22nd apr 2015 and it was not switching on after which a complaint was raised the to xiaomi customer care with communication id 1568398 but they have shown their helplessness to replace or refund though we are open for both the option, instead they are suggesting to get it repaired through their service centre which is not solution to our problem as the set purchased for gifting purpose. Request you kind support and intervention.