[Resolved]  Xiaomi India — Fauslty explanation without any water test

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	mi.com

Hi
xiaomi customer care is the greatest chutzpah and i am very regret to buy the product and i swear in my whole life never going to buy the cheapesters product not even recommend to buy anyone.

last day, while i was updating my phone, it was stuck in mi screen, while i take it to the customer care they told its mother-board is crashed because of water and it all by just watching my phone i said it may be due to software update.
he told "look at the ph paper inside the phone which is red " which according to him happens only when water goes inside.
i told them it may be due to heat(42-43 celsius) and their are also various resigions of being red that i know afer research on ph paper. :-D
but he even doesn't bother to check physically any water test and ask me 170rs to make a job sheet and demanded 3200rs for repair.
i mean what the sit it is mobile cost is 5000 itself, why should i pay even when it was under warranty.
i screwed up with the xiaomi products.
all my emails that i send to them, getting no authentic reply and even phone no. is always busy.
i think they are kidding with Indian user, government must ban them.
Prashant
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