| Address: | New Delhi, Delhi, 110059 |
| Website: | www.mi.com/in/service |
On wed, 23 mar at 9:51 pm, tarun wrote:
Hi, it is tarun, i had ordered one mi power bank 16000 mah and it was delivered yesterday.
When i opened the package at night, i got one white connecting cable, one information guide book and pieces of stone...!!
Sorry but i have not paid for this stone. Order number is:[protected]
There must be some mishandling in packaging/ delivery or what so ever. There ws no seal over inner box also.
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On thu, mar 24, 2016 at 3:24 pm, mi india wrote:
Hi tarun,
Greetings from mi india customer support. My name is fareed.
I understand your concern and i will surely help you regarding the same.
Tarun, i would like to inform you that your complaint has been already escalated to our concerned authorities and is currently under process.You will be provided with the follow up as soon as the prerequisites be done and prompt action is been taken.
For any further query please feel free to contact us, we would be more than happy to assist you with the same.
Thank you for being valued customer. Have a great day!!
With best regards,
Fareed
Mi india customer service center
Website: www.mi.com/in
Facebook: https://www.facebook.com/miindiaofficial#!/xiaomiindia
Web chat service: http://www.mi.com/in/service/online
Hotline:[protected]
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No reply till today 31.03.16
Tarun
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