Xiaomi India — fraud service at xiaomi mi service centre ameerpet

Address:	radiant e serve, meridian plaza,beside lalbanglow,hyderabad, Hyderabad, Telangana, 500016
Website:	Radiant E Serve Meridian Plaza 103 A Beside Lal Bangalow, Ameerpet, Hyderabad, Telangana 500016

Date of incident:03/10/2019
Client number: [protected] and [protected]
I bought xiaomi mi a2 mobile and there was some charging issues with in one month and its in warranty period. So i visited the xiaomi customer service ameerpet hyd, for servicing. They serviced my mobile and with out any intimation they were changed mi motherboard.
Present we are facing same issue with charging, so again i visited same branch for servicing (Its in warranty period).
Reception person compared both invoice and mobile imei number, then she said that this bill is not for this mobile. Then i said last time we faced same issue so u people did service. Then she checked last time service report and she said that, mam last time your mobile mother board was changed so imei number was changed.

After that she handed over my mobile to service technician. Then after 1 hour he came to me and he said that, mam in this mobile one screw was left so we can't do service.
After ours discussion he said once we did service then customer have to check mobile.
Means please tell me how to check that guy has fixed all screws inside of that phone or not.
I think that he only removed this screw with in this 1hour time or else last time they forgot to fix this screw.

I trusted your service centre, so last time i have taken my mobile service there. But they people only did mistake like missed fixing screw and changed mother board. Please tell me whose responsibility was it i gave you the phone in very good condition except charging issue. Now some how it was a mistake from your a side and you are blaming me for it...

Resolution:
I want service to be done and take a necessary action on who did this mistake.
Very bad experience. Guys i suggest you all to never trust xiaomi... Never buy anything from them very pathetic after sales service.. Worst service centre at ameerpet hyd.

Iam chaitanya my contact number:[protected]
Invoice number:[protected]