Xiaomi India — Fraud/cheating by mi (i lost my 9000 rs)

Address:	562106
Website:	www.mi.com

Recently 1bought mi 3s prime 32gb gold from mi.com flash sale.
And when the device deliver at my home i found device screen crack after that i applied for replacement of device my device is pickup by mi from my home and after that 2 months passes of pickup of my device no responce from mi i call more then 100 times to mi customer also mail to service.[protected]@xiaomi.com
No responce from both side they reply they have "wait few more time" and i many times chat with them and also arrange callback request even i have not got any callback after pickup of device. This is totally illigal done by mi [protected] for call back
That's why they have cheat with me and they took 9000rs as well device back