Xiaomi India — Fraudulent activity by customer care people

Address:

380054

I went to customer care (Shop no.- 28 & 29, 1st Floor, Rudra Square, Near IDBI Bank, Opp Kalupur Bank, Judges Bungalow Road, Bodakdev, Ahmedabad) to resolve battery issue of my mobile, which not resolved yet despite of 2 full day visit of customer care. This is absolutely fine, but last day, I submitted the phone and after 30 min, they said "look, the display of your phone is already broken." I was like what the hell???... they display of my phone was new like.And even worse they are not ready to accept that it was broken by them. It was 10 min discussion but they are not accepting and asked me to give charge of that if I want to get it repaired. I dont know what they guys did to my phone. If I can get help on that that will be really good.