Xiaomi India — FYI

Address:

Mumbai City, Maharashtra, 400077

FYI
Dear Xiamoi India,

Since 3 days my Mi4 cellphone was on fastboot mode and was not getting activated. I tried all the tips from internet but it was not working. So i visited "V Care Informatics, Authorized Service centre for Xiamoi in Ghatkopar East". I reached at around 3:30pm and they siad it will take only half an hour. But they made me wait till 5:30pm. Later they came up saying that my motherboard is gone due to liquid problem and said it will cost me Rs9, 000/- I was shocked and went in depression as i had not even finished paying my EMI.Only to check they took Rs330/- charges. My family people were scolding me as they thought i might have used the phone roughly thats why it got spoiled. But luckily one of my friend took my phone to Nallasopara to repair and he said that there was only software problem. In Rs400/- only my Mi4 cell phone started. The Ghatkopar service centers dont have qualified staff.
They just want to remove money from customers by giving fake reasons. Also they just waste time of customers by making them wait for long. I had travelled all the way from Naigaon Vasai to Ghatkopar just to repair my phone.