Xiaomi India — got a new phone damaged and its already 20days my phone not get replaced by them. id[protected]

Aman Pathania

from Delhi, Delhi

Address:	Bangalore, Karnataka, 110092
Website:	www.mi.com

I am frustrated and helpless as no one is listening or responding well from mi customer support. I ordered a phone and i got a damaged one, despite being asked for replacement they haven't responded on complaint and no sign of phone replacement and its already 20 days passed. I am pissed by their behavior. I just want someone look at it and resolve it.
Its pathetic that no one cares about the system or after sales services.

Was this information helpful?

No (0)

Yes (0)

Related Xiaomi India reviews

View all 6125 Xiaomi India Reviews

Comments

diff_2013

from Pune, Maharashtra

My friend ordered MI4 and got a dead phone. The phone did not switch on at all out of the box. This clearly shows inferior quality of MI Phones and very very poor quality control process. They do not test what they produced. I have tough time understanding why indians buy such a cheap piece of crap.

MI service center is very bad. They do not provide replacement for months. See there are several complaints on this site itself.

Vardaan Taneja

from Noida, Uttar Pradesh

I bought a mi a1 handset on 26/11/2017. I am not satisfied with its touch and performance. It does not unlock with smart gestures like voice assistance and face recognition. So i want to return my product.