Xiaomi India — got damaged screen by mi service centre jodhpur

Address:

Pratap Nagar, 342001

Hello sir/maim
This is praveen kumar from jodhpur,
I went mi service centre chopassani rd on 2-may-2019 for software update. They request me for mobile verification by technical to check mobile is damaged or not. After they will update the software.
My accept that and after 2 hour they gave me my phone with screen scratch on right bottom corner.
I gave phone back to them and told to screen scratch which is done by xiaomi service centre. They accept it and told me change the screen.
They said poco f1 mobile screen is not available right now so we will change after few days so please come after few day we will change your screen and they give me job-# for screen change when i will come.
The job-# number of this is - wxin[protected]

Now i went today service centre and they said to go another xiaomi service centre (Saradarpura rd service centre) to change screen of my phone and also he (Digvijay singh) told me your phone screen will be replaced and he also said he talked to technical team (Rahil tiwari) for screen review and passed it which is mistaken done by our services centre team.

I went saradarpura rd service centre and told to them whole story which is they did with me. He totally agreed and change for my screen.
After one hour i got call from service centre
When i heard him i feel the ground slipping under one's feet. He said your phone is physically damaged and now it is out of warranty.

Now i would like to ask you " what the hell is going with customers"?
If my phone was damaged then why they request me to come after few days and we will change the screen.
I purchase 2 poco f1 and total 5 note 5 pro mobile to my family member but this case made me helpless
Seriously i did not aspects to xiaomi team to give me such a worst solution.

I have attached the both job-# please check and confirm.

If i did not get any solution in 24 hours i will go court for this and make a case against the jodhpur service centre.

Thanks and regards
Praveen kumar
Jodhpur.