Xiaomi India — Handset not sent back from service centre enquiry no [protected] d

Address:	Ahmedabad, Gujarat, 180015
Website:	www.mi.in

I book a complaint to xiaomi customer care regarding non functioning of my phone lower touch and send my handset mi4i through your pickmi service on payment of rs.189 dated 28/03/16 sent to address hetal patel
C/o qarmatek services pvt. Ltd.123/b-1, phase 1near pushpak estate, ahmedabad, gu 382445and your customer executive assure me that i get my handset within the time period of 7-10days.On 1april i got a email regarding to do payment of rs.4560 for change of touch and i paid the amount at very moment transaction id : [protected] dt 01/04/16 and keep following the status of my handset first they said you will get your handset before 7th april 2016 and when this deadline over they lodge a complaint under number 1440499 and they assure me that i get the status and your mobile will be repaired in 48 hours but no reply from there side and write so many emails on [protected]@xiaomi.com no reply tread attached, do plenty of calls but every time they said your mobile is repairing and when i asked for date of delivery they said they don't know when my handset get repaired.Its all harassment because i trust a untrusted brand which has no values of customer satisfaction.At last i only want my handset back either in repaired or unrepaired with my repaired amount which i paided as now i get frustrated so much and get so much loss in business due to non availability of my mobile.
Kindly return back my handset


Regards

Abhimanyu

Contact number [protected]