Xiaomi India — Helpline number and online chat support problems

Address:	Pune, Maharashtra, 411014
Website:	www.mi.com

The hot line number[protected] is always busy, could not connect easily, I had connected once then an executive put me on hold for 15mins after discussion and call automatic dropped after some time. It happens twice today. lastly I started online chat help. The chat person also did not responded for some mins and disconnected automatically after some time of wait. They said they are chatting 3 persons at a time, ok but why you disconnected the chat, it is pathetic. Screenshot is attached but I am not disclosing a executive name.

Kindly help on this!