Xiaomi India — I am completing about product replacement

Address:Bangalore, Karnataka, 394210
Website:mi.com

I have order MI RED MI 2 PRIME on 1st Oct and deliver at 7th Oct . the product quality is very low there was battery heating to much and battery charge not hold on .I give complaint about replacement on 11th Oct and pick up at 15th Oct and deliver to ware house at 19th Oct and still they not replace my product and give to excuse only i requested to them please refund .
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