Xiaomi India — I had updated it but while updating it my phone touch is not working

Address:

S.No.42, B/2, Kusumba Road, Malegaon,(Nashik) 423203 MH, India

Hi Sir/madam,
My name is Mohammed Kashif. I am writing this complaint to you about the poor service provided by your company. One year back I purchased Mi 10i 5G 6/128 from ABK mobile #MI Stores on cash Rs.22000/- I am your first customer from #Malegaon area bought this phone 2021 Year model number is MI 10I 5G, After 1year from buying this phone i had updated it but while updating it my phone touch is not working and when I went to MI service centre for this issue they told me "Need to replace attached part".
And the funniest part is, I purchased this mobile on cash Rs 22000/-
And your service centre asking for Rs 24000/- to solve this (according to #Mi service centre to change 2 parts of my mobile I have to pay 24 thousand if in case 2or 3 more parts has to be changed than I Had to sell my house to get mobile in proper condition)don't you think this was little messy.
Since I am working person and most of my work is done from home. I have raised the complaint for the same a lot of times by reaching out to your customer representative but there has been no resolution provided till yet.

I here by request YOU to please solve my issue as soon as possible or else i have to stop using your service with an unsatisfactory note.

Believe in You
Mohammed Kashif
Editor in chief
Recite Today News
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