Xiaomi India — installation request

Address:	401107
Website:	Mi.com

I Had ordered TV On 3rd July But only to deliver TV from Internal Mumbai they took 7 Days. & While I schedule Engineer for Installation no one visited for last 2 days ( Yesterday & Today) Since Yesterday I called them only one response wait for 24 Hrs. When I am asking for engineer details they are responding that they dont have any details of engineer & Agency ( Nor address, Nor contact No. ) From last 2 days only once response i have raised ticket but i cannot check the ticket update. Nor there is any update is ticket logged section of Mi. This proves they are interested in Tv Installation. Nor they are transferring call to any serial person