Xiaomi India — Manufacturing defects in redmi note 3 but no action will going on regarding change my phone since 1st day

[Resolved] Xiaomi India — Supplied damaged product and then cheated.

2 Reviews
Go goutam.roy on Nov 3, 2016

I had purchased Xiaomi MAX Gold 32G online from MI store and received the same on 29.10.16< After using few minutes the power has gone. I had called customer care and as per their advice advice I had visited your Xiaomi Mi Service Centre Contact Details as given below on 02.11.2016. After waiting from 12.00noon to 16.00 hours my device had been examined and in absence of me they had opened it in a closed chamber and bring it out and told me that I had damaged it and the battery has been damaged. I tried to explain that it was not possible for me to open the device and I had brought to you in intact. But they refute and force me to accept that the battery has been damaged by myself. This type of lackadaisical attitude cannot be expected from MI store.
As I was very much need for use of my 4G sim and under extremely compulsive situation I had accepted the false allegation of damaging the battery by myself and change the same with a cost of Rs 985/-

Reference to the above with pain and anguish I Sri Goutam Roy want to put on record that the service & product of Mi Max Gold 32G is the worst in INDIA. They are nothing but cheater and use the service centre also how to cheat the customer


Complaint marked as Resolved Nov 21, 2016
The statement of resolve the complaint is totally false. They have neither refund the cost of battery which I have to replaced forcefully by service centre, neither they have told anything about replacement. Its a totally fraud company. Only they have told sorry over telephone. The call received by me on 05.11.16 vide no: [protected].& on 08.11.16 from no: [protected] and also told they have no replacement policy.

Its a great cheating for me of Rs15000/- as cost of the phone .
Updated by goutam.roy, Nov 21, 2016
Cheater company will never refund the money.