Xiaomi India — MI 4.Issue in phone display.

Address:

Bangalore, Karnataka

MI 4 phone submitted in service centre of KOLKATA-HOWRAH ON 2nd December, 2016.There was some yellow marks on the phone screen.So as a display issue it was given in the name of Chetan Agarwal, JOB NO-WXIN[protected].It was said that the phone will be returned within a week i.e on 9th of December, 2016.And now its 10th of January 2017 and I havnt got it back till now.Its been 40 days since m working without my phone.I am totally stuck.In between have called the customer support for around 20 times and send emails for 5 times.BUT none of the responses were proper.They just gave false promises of getting it repaired soon and asking me to be patient.According to the service centre, where the phone has been given, the spare part hasnt been received by them from the company and so they are unable to fix it.They even said that even they have been writing mails to the company requesting for the part, but they are not getting it.As a customer I am really disappointed with the kind of service this company is providing.I am badly pissed off since last 1 month, calling them, sending mails but still not getting my device back nor prper response.