Xiaomi India — MI 4 PRo 55 Inch TV defectve

Address:

78/133 Sanjeevirayan Koil Street, Chennai 21

My name is Devendran. I purchased the Mi 4 Pro 55 inch Led TV offline (GRAND AGENCIES) on 27 Dec 2022. Purchased TV displays are defective. I raised a complaint .After I got the replacement TV on 25 Jan 2023 (serial number 19341/[protected]. Replacement TV is also defective (blue shade in white display at bottom). I raised the complaint (token No.M5579795). Technician visited the TV and took photos of the defective area and invoice. After the Service center and backend team are closed the complaint is not defective. Again I raised the complaint to customer care (token no M5589889). Service center didn't provide the response (status: cancelled).

I attached the videos and images of defective areas and attached the complaint details and invoice.