Xiaomi India — mi 4a 32 gb

Address:

New Delhi, Delhi, 110037

I purchased mi 4a 32 gb from your mi home it has defect thatswhy i went back there from where i bought for replacement after 3 days and i was told that i should go to service center for doa i went 2 times your mi service center and 2 times mi homes i wanted only doa because of defect on sat in malviya nagar at service center they told me that their senior agent is not available so i should visit to center other day and on monday i visited to mg road service center and your technician asked only for updating software not open the device but they opened it inside and what did he do i don't know my device is only 7 days old why is it so now and problem is as it is i called 3 times your call center. And also 2 times wrote a mail but i didn't get any solution i want only either replacement or refund i don't want use such defective device and one more thing your mi home agent tell a lie and make the customer fool.