| Address: | Ghaziabad, Uttar Pradesh, 201005 | | Website: | www.mi.com/in |
I have purchased my new phone that is mi a1 on 3rd of january and they delivered that phone on 7th of january. But through out the time i was facing some issues regarding networks. And i called xiaomi's service center many a times, my calls must be recorded. And then after 10 days of their replacement policy my phone got a new problem that's a battery drain out problem. I don't know how my phone charges in 1 hour and discharges in 2 hours. Its not damaged by any sense, even i have purchased mi protect too with my phone to protect it that costs rs 899. And then i made a complaint about this problem, and they are saying we sorry but your phone's replacement policy is now finished we couldn't help you by this, you may go to xiaomi's customer service center to repair it. So my concern is why this phone is bugged by this battery issue after those 10 days replacement policy. It hasn't been a month i and want my phone to be replaced by a new. I haven't used any emi process or any cash on delivery thing. I have paid the full amount of my phone by net banking.
I'm sending you the invoice of the product and pictures of the product.
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