Xiaomi India — mi band - hrx edition

Address:	401105
Website:	Xiaomi

I bought this product for my wife as a gift to keep up with her health. Within 6 months of the use, it started showing wrong data about the steps and led is not visible.
I've been busy to get this checked out. Finally i managed to get to your center at mira road branch.

I was told that the product is not covered under warranty as it has scratches.

As per your description the product is supposed to be scratch resistant. And now you're considering it out of warranty due to the scratches. I disagree with it and want to challenge this.

The product is supposed be wearable and not for the showcase..