Xiaomi India — Mi band (replacement delay)

Address:603202
Website:mi.com/in

Bought mi band from mi. com and i got fault product. there is 10 days free replacement option available so i returned my product on 19th july. its 1st aug and still there is no repsonse from xiaomi regarding my replacement. they simple replay me to wait wait. their response is product is not reached warehouse (banglore) yet. i received new product in 2 days but even after 10 days my product is not reached banglore. is it true? fake details providing by xiaomi people. already my colleague bought mi band and its also fault one. there is no quality prodcut is not provided by xiaomi. prodcut return by courier is charged to public. why should public bare charge for xiaomi mistake?
I didnt get any replacement updates from xiaomi.
My order id:
[protected]

Incident no:
[protected]

My courier details:
The professional courier
Tracking id: cgl2646170.

Got confirmation that product is delivered to xiaomi banglore but they are not repsonding... they have my cash as well as product... they provide fake products and cheats public. kindly support to get my product as early as possible
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