Xiaomi India — Mi earphones return not accepted

Address:	Bangalore, Karnataka
Website:	mi.com

I am Madhu Daresh, i purchased new Mi ear phones from Xiaomi MI.COM recently bearing the order no. [protected], invoice no.[protected] delivered to me on 02/10/2015. I am getting severe ear pain after using the headphone with even low volumes. I am experiencing pain due to the design of the headphone which are having a angled structure penetrating inside the ear. The pain was not tolerable after using the head phones. I requested Xiaomi mi.com to take back the product and return my amount to my credit card but they responded that they are not having refund/return policy and they are not concerned with the pain i am experiencing after using their product.