Xiaomi India — mi led tv 32" repair

Address:

Visakhapatnam, Andhra Pradesh, 530012

Dear sir,

With reference to service order: tvin[protected], dt: 16/07/2018 & complaint no: woin[protected], day before yesterday i have given personally my 32" led tv to service center (Service engineer no: +[protected] & they charged rs. 10, 300/- for display replacement stating that there is an external damage.

I have not been provided any invoice for that & also not given any old part. When i asked for invoice, he told that there will not be any invoice for this & after insisting for invoice, he brought one report stating that display has been replaced.

I thought your service person cheated me by charging for replacing display & claiming under warranty. On 25/7/2018 i've contacted through online chat & confirmed that i will get a call back, but still i have not received any call back.

Hence i request you to kindly arrange for computerised invoice for the amount i paid in my name dated 24/07/2018 at the earliest.

Srinivash. A
([protected]/[protected])