Xiaomi India — mi phone redmi 9i refund

Address:

Xiaomi(MI) Head Office Address India Xiaomi Technology India Private Limited 8th Floor, Tower-1, Umiya Business Bay, Marathahalli-Sarjapur, Outer Ring Road, Bangalore, Karnataka, India, Pin Code – 560103

I had ordered mi phone on mi site vide order no. [protected] date24.09.2020. I cancelled the order within hours of order. But mi did not refund my money which was paid through credit card (Emi option). I tried to contact but mi executives are just making false/lame excuses. They are not in a mood to refund my money. The complaint is lodged is : woin[protected] 01.10.2020. Every time to call them they just say that wait for 3 days.. Why should i wait for refund? Why mi cannot refund my own money on time?