Xiaomi India — Mi service store

Address:	560037
Website:	www.mi.com

Hello,
The service store mentions their working hours till 6:30 PM. When I arrived at the store at 6:26 PM, I was refused the delivery of my phone which I had requested for service 2 days prior the date. The reason being it was 6:31 PM on their wall clock which I confirmed was ahead of the IST time by 4 minutes. On mentioning this, the support guy kept mentioning that it would be delivered the next working day. I had to travel 14kms in dense Bangalore Friday traffic to collect my phone and I was refused service even being ahead of the closing time. I want to file this complaint of misbehavior with the customer on account of false working timings