Xiaomi India — MI sports bluetooth speaker warranty & exchange

This is to bring to your kind attention that I purchased MI bluetooth speaker 2 on 16.01.2020. It was delivered to me on 18.01.2020. Since 02.06.20 onwards bluetooth is not getting switched on. I went to a nearby MI showroom which is located in Chirala and it was closed on that day. Again I visited the store on 14.08.2020 on that day also it was closed. I made a call to your customer care number and requested for help. They informed me to visit another store located in Guntur or Tenali which is very far away from my hometown . Also transportation not available due to Covid lock down. Today I went to Chirala MI store but they informed expiry is over in June itself & informed us there will be no repair for this product. Mi customer care team informed to me through mail as Mi accessories cannot be repaired at the service center, it only can be replaced if the accessories come under the warranty. Help us to get new bluetooth speaker.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6125
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information