| Address: | Gurgaon, Haryana, 122018 |
I have purchased tv on dated 13th march2018, which was delivered on 16th march. On same day at 10:00 am i called to customer care to ararnge for installation & demo as i was out of city for next 7 days. After giving 3 times information nobody called me for assignment of service engineer.
On 17th march i again called and scheduled for installation on 26th march18 for 5 to 6 o'clock. I was waiting but till afternoon no call has been received. I called to cusotmer service and fade up with waiting time, it was minimum 15 min and nobody picked up the call. I have tried 3-4 times in a day and same reult came.
It seems that we have to hire someone to get connected the call with customer service of mi team, because in office time we all have no time to put our phone busy to call mi team customer service.
Today morning luckily phone was connected to customer service after 10 min waiting time and as per them service engineer was assigned but till time nobody has called me for visit.
Really very bad services by mi team, why they are promoting other products when they are no able to handle cusotmer's query on time.
Pelase find atatched waiting time for customer service.
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