| Address: | Alfane, eruva west kareelakulangara, kayamkulam |
Xiaomi India — Warranty not providing
K
Khilani Saif
from Kayamkulam, Kerala
Jan 2, 2023
Jan 11, 2023
Mark as Resolved
Product: mi 4v 4x 50 inch
Issue: display panel not working
Complaint: delay in warranty support
Customer name: khilani saif
Mail id: [protected]@gmail.com
Ph: [protected]
Mi id: [protected]
Token no: m5345126 and m5335347
Product serial no.: 22154/[protected]
Subject: no response for the complaint resolution
Product warranty is not gaven by mi. Product is in the warranty period and extended warranty too taken. But complaining for one half months. No response. Lagging the product support. Every time calling to the mi customer care, they are not attending the complaint in a proper way, and extending the waiting period for 7 days continously.
Warranty is not providing, the service centre too not have any responsibility in this. All are not willing to gave us the support. The product is still in non usable condition. After purchasing the product this is the second time within one year, the product is malfunctioned without any physical touch. Service technician checked and goes, and the panel fully dead after the checking visit. One month passed no response from any xiaomi india service team. As a customer am following up them for solving my issue.
Please do the needful as soon as possible.
Yours faithfully,
Muhammed aquib khilani Was this information helpful? | 
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