We bought MI TV 5X 43 inch from Amazon. com website on order date[protected]. TV is working well upto June 12 2023. On June 12 while watching TV suddenly it split into two screen. We informed MI service center regarding this. They sent service person from Shollinganallur. Service person came and checked tv. He replied no warrenty for tv and said it is physical damage eventhough there is no dent on screen and it got split while watching.
Service person([protected]) also asked visitation charge 250 rupees for that there is no bill. We asked for manager but there is no reply. Service person threatened us that he won't allow us to claim warranty for tv.
Next day that service person mentioned there was tv failure in our home in his whatsApp groups. Many other persons daily called us for screen replacement for 10000 rupees then.
We also raised another ticket MI service center, there was no reply and they closed the ticket without telling us any reason.
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