Xiaomi India — mi tv and customer service

Address:

jaggayyapet, 521175

I have ordered mitv with order no[protected] and cable with order no[protected] on 16th october... I have received the cable on 19th has intimated at the time of booking but tv i did not received... It was mentioned that by 19th i will get deliver but i did not receive... The shipment for the same is [protected].. When i call on 20th regarding the same your customer executive did not even take the complaint upon forcing they have taken the complaint but still now they did not take any action.. The compliant no for the same is wion[protected]... When i asked the status and what action u people have taken they r saying will resolved with in 3 working days but no proper steps have been explained by swathi. Ur execuive... I asked to transfer to concern higher official to discuss the issue she just transfered the call which was unattendend by them after waiting more than 30 mins... I have conference the same call with ur customer executive which was attended by your executive revathi... And explained her the issue.. Also how swathi kept me so long for connecting the manager.. Later intimated by revathi that manager is not avaialable she will arrange a call back.. I asked her to take the complaint agaist the swathi which was rejected by her.. Request you atleast to take proper action against these people