Xiaomi India — mi tv not delivered

Address:	Ghaziabad, Uttar Pradesh
Website:	www.mi.com

I have booked mi tv 4c on 9th oct. And expected time to deliver the product was within 2-3 days but till now i have not got the product. I called customer care sevral times but they are just fooling. They too don't know anything about the product. I have paid the whole amount of 14999/-. I think pre payment leads to delay delivery. Help me otherwise i will go to consumer court. I wanted to gift this tv to my friend of weeding but if product is not delivered then how can i gift it. His marriage is on tommorow and want product as soon as possible.