Xiaomi India — Mi3 servicing - mumbai malad authorized center.. Delay in servicing

Address:

Thane, Maharashtra, 401107

Dear Team, I have submitted my Mi3 for screen replacement at your Malad Authorized Service Center Malad three weeks back (30/11/2015 - Work Order number:[protected] . I had received an assurance that the replacement will be done within 10 days. However, every time I call the service, I receive the same vague reply that the part has not come and we don't know how long it will take to get the replacement. I believe 3 weeks is enough time to get a shipment from any corner of the world, leave alone India. I sincerely request you to get my phone repaired and do the needful at your earliest. Thanks, Suresh