Xiaomi India — Mi4... motherboard issue not solved since 6th june

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.mi.com/in

I have submitted my faulty phone (not taking updates) on 06/06/2016 in xiaomi exclusive-noida, sector 18 - noida (u. p) service center (jobsheet no : js[protected]; serial no: [protected]) and have no clue when i'll receive the repaired phone.

I am continuously chasing service center and call center but not getting any positive response. my complaint number is 1939988.

My frustration level is over now... i cant wait.. done more than 6
Mails and more than 25 calls... they raised more than 15 escalations..
Every time they give me a weeks time...

According to them it's pending for hardware (motherboard - faulty) replacement.

I also came to know that warehouse don't have motherboards in stock and providing a replacement phone (with redmi note 3 - 16gb) to customer submitted their phone for repair in the month of apr-may.

The hilarious thing of the product is that even service center representative not recommending xiaomi phone to anyone. strange and horrible

An unsatisfied customer,

Expecting my phone back. please help.