Xiaomi India — Mi4 phone

Address:Bangalore, Karnataka, 560103

I wonder how a company can have such a bad customer service. My mi phone stopped working during warranty period. The service centre at bengalore employees are most useless & ill mannered. Every day giving some or other reason for not accepting the phone for repair, such as today concerned person is not there, today there is internal audit etc etc. They are also saying to the extent that you lodge complaint where ever you want but we will not listen to you.

I have not seen even govt staff behaving like this. Should all indians totally ban this company for such a ill treatment they give to customers?
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