Xiaomi India — Mi4i not repaired until now

Address:

400069

My mobile got damaged and was submitted to Heeranandani gardens, Powai Xiaomi service center on July 5th .

Initially I was promised that I'll get it back in 20 days. When I enquired after 20 days/25 days and even now I'm told the same thing that the parts has not arrived.

I also contacted your customer support and spoke with Anurag, Sunil & Diniesh and registered a complaint. I was given a commitment of getting a call and resolution in 8 hours, but now I don't think of getting resolution in 8 days.

Really you guys are a bunch of losers who can not resolve a complaint and now I have no other option but to go to Consumers court and file a legal case for cheating and mental harassment by your company.

I'm going to post the same on facebook & twitter.