Xiaomi India — miss guided by service center

Address:F 138 Dhanshree tower-1 central spine vudhyadhar nagar jaipur, Jaipur, Rajasthan, 302004

Sir, dated 19/03/2019 my mi redme3sprime mobile was switched off automatically. When i did it on it was on but not for longer. Then i reached mi service center situated at dhanshree tower-1 vidhyadhar nagar jaipur. After seeing mobile set they reply me it has software updatation problem. I ask them to resolve problem. Then i was asked to wait for 1/2 an hour after waiting for 1 hour. I was asked that there is some problem in updating software, so please take the mobile set tomorrow. I said ok, but next day when i reached to take my mobile, they said that motherboard of mobile has to changed. Now i want to ask that when the first time they told me some problem of software update then why next day some other problem of motherboard. Are your centers not so trained that they can not tell real problem first time to see the mobile? Is it not the cheating with your customers? Should it not be treated unfair post sale service?
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