Xiaomi India — Mobile not recieve

Address:	Bangalore Urban, Karnataka, 562106
Website:	mi.com/in

Maine xiaomi ka redmi 2 mobile purchase kiya tha 7 augest ko. wo phone defected tha.. maine customer care ko contact kiya or unse service centre ka address liya or phone ko service centre bhej diya.. ab mujhe 30 din se b jyada ho gaye na to us phone ka pata chal rha hai or na customer care wale kuch bta rahe h.. hamare paas sab proof hau jo humne unhe send b kar diye fir b xiaomi wale wo phone dene ko taiyar nahi h.. sir please help me Vijay Laxmi E2 sharda nagar, jawalapur Haridwar