Xiaomi India — My front camera is not working after update

Address:A.P.719, 12TH MAIN ROAD, ANNANAGAR, CHENNAI, ground floor

I bought my redmi note 10 pro max on 27/7/2021 from Amazon.in. I bought this phone after hearing so many reviews from youtubers. I am satisfied very much when I bought this phone. 10days back we received a software update 13. So we updated it. 2days back suddenly our front camera is crashed but the rear one working properly. Then we went to third party apps, in some apps only front one not working, in some other both side camera not working. Then I googled it saw the redmi support india tweeted as redmi note 10pro max was facing camera issues after software update to 13. They also informed that they would do the repairs at free of cost. So i called the authorised redmi center and enquired about my issues, they are telling that they can do the repairs free of cost only upto 18months warranty period. Mine was 18months and 18 days completed. It was not at all my fault itself. Redmi gave the update and it was happened because of their update. I want my product to be repaired at free of cost. I called customer service and chatted with mi chat also they asked me to perform some tests, I did all. But never got the solution. Please help me to resolve this issue immediately.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Xiaomi India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6124
    Pending
    0
    Resolved
    259
    Xiaomi India Phone
    +91 92 1269 2126
    Xiaomi India Address
    Indiqube, 1st Floor, Marathahalli ORR, Kadubesanahalli, Bangalore South, India - 560103
    View all Xiaomi India contact information