Xiaomi India — negligence and unresponsive attitude

Address:

COLABA, Mumbai City, Maharashtra, 400005

I yogeshwar patil submitted my note 6 pro at the mi v-care vt mumbai on the 18th of november.. Vide service order no. Wxin[protected] as i was facing network problem since past 2 months..
My phone is under warranty and i was told that it would take 5 to 7 days for the faulty part to be replaced..
It has been 10 days now and still the phone is not repaired.. And when ever i call for the updates they hangup the phone before i complete.
Also i have been without a phone or any contact number for the last ten days. Please take necessary action..