Xiaomi India — Network issue - redmi note 3, gold, 32 gb [incident:[protected]]

Address:	751009
Website:	www.mi.com/in

Hi, i am having mi note 3. Buying after 1 month network issue came, after visited service center they said imei registration has been failed and mi does not have imei renewal facility in india. However we shall replace the mother board. Then i got a call from mi that they will replace my phone with a new one. It's already one month gone and i am still awaiting for the motherboard/new phone. I have been calling to service center and customer care repeatedly and the response is "we can't provide you the specific time regarding the replacement of your phone/motherboard". This is how the service of mi in bhubaneswar, odisha. Now the phone is completely dead.

I got a call from mi head office 15 days back regarding replacement of my phone. I have confirmed my residence address also. But till now nothing has happen. Nobody is responding and not giving any update regarding my issue. Below are the job sheet no and incident id for your reference.

Incident id:[protected]
Job sheet no: js[protected]