[Resolved]  Xiaomi India — new phone ordered still not received after 11 days

Address:

sharma colony, hospital road, siwan(kaithal)-136033, Kaithal, Haryana, 136027

I was ordered an Mi phone Redmi Y3 in blue color on 16.08.19. The order id is [protected]. I have paid an amount of Rs. 8999/- online at the time of order. But i still didn't receive my order. I was raised an complaint against this (complaint no.-WOIN[protected] on 19.08.19.

I was contact to Mi customer care, chat support & care no. so many times, but still i didn't receive any response. It was really very disappointing and harassment for customer. Nobody is take care of it.

They themselves close my complaint, then i raised a new complaint(complaint no.- WOIN[protected]. I have contact so many times but each and every time they give us a waiting time for another 24 hrs. They themselves close the complaint which shows how they are harassing the customers.
I have all the proofs of their chat& calls and others. please solve our problem on urgent & priority basis.

Hoping for best solution on priority basis.

Buyer Name:-Amit Sharma
Contact. No.:[protected]
Alternate No.:[protected]